Interceptor

The Interceptor lets you manage the Direct
Inbound and Outbound dialogues of the Agents.

The Interceptor lets you manage the Direct Inbound and Outbound dialogues of the Agents.
Recording

Recording

With the Interceptor its possible to redirect outbound/inbound and internal conversations trough Anywhere365.

Number manipulation

Number manipulation

Alter the agent number to the UCC number.

Inbound Routing manipulation

Inbound Routing manipulation

Change the behavior of direct calls